Vivo500 takes your personal data seriously. This page clearly explains what information is collected, why it is collected, where it is stored, and what rights you have over your own data.
Important: By creating an account or using vivo500, you agree to this Privacy Policy. If you have any questions about this policy, contact us at support@vivo500.best.
This Privacy Policy applies to all services on the vivo500 platform — including the website, mobile app, and any other channel operated by vivo500. When you register, place a bet, or simply browse the site, certain information is collected either automatically or directly from you.
Vivo500 believes your data belongs to you. We collect it only when necessary, keep it secure, and never share it without your permission. This policy aims to explain everything clearly — with no room for ambiguity.
The Bottom Line: vivo500 never sells your personal information to third parties or shares it with advertisers.
Vivo500 collects two types of information — what you provide directly, and what is generated automatically during your use of the platform.
Information provided directly:
Automatically Collected Information:
| Data Type | Why We Collect It | Mandatory? |
|---|---|---|
| Name & Mobile Number | Account Creation & Contact | ✓ Yes |
| NID & Selfie | KYC Verification & Age Confirmation | Yes for Withdrawals |
| Payment Number | Deposit & Withdrawal Process | ✓ Yes |
| IP Address | Fraud Prevention & Security | Automatic |
| Browsing Data | To Improve the Platform | Automatic |
Vivo500 uses the data it collects only for specific, defined purposes. Each purpose is clearly outlined below.
Vivo500 never uses your information to advertise third-party products or services. Our notifications and emails relate exclusively to vivo500's own offers and services.
Vivo500 does not generally share your information with anyone. However, limited sharing may occur in specific circumstances outlined below.
Vivo500 never shares your information with advertisers, data brokers, or third-party marketers — under any circumstances.
Vivo500 uses cookies to enhance your experience. Cookies are small files stored in your browser that help the site recognize you.
Vivo500 does not use third-party advertising cookies. You can clear cookies at any time from your browser settings, though some features may be affected as a result.
Vivo500 does not retain your data longer than necessary. However, certain information must be kept for a defined period due to legal obligations.
After the set retention period, data is securely deleted or fully anonymised. vivo500 does not believe in holding on to data that is no longer needed.
You have several important rights over your personal data on vivo500. Contact support to exercise any of them.
You can request to see what information we hold about you. The data will be provided within 30 days.
If any of your information is incorrect, you can request a correction. This can be done through your account settings or by contacting support.
Upon account closure, all data beyond what is legally required to be retained will be deleted.
You can object to your data being used for specific purposes, such as opting out of marketing notifications.
You can request a copy of your account data — submit a request to support and it will be delivered within 7 days.
Even without deleting your data, you can restrict how it is used for specific purposes until the matter is resolved.
To exercise any of these rights, email support@vivo500.best or reach out via Live Chat. Some requests may require identity verification before they are processed.
Vivo500 follows the highest industry standards to protect your data, with security measures in place at both the technical and administrative levels.
You can also help keep your account secure: Keep a strong password, enable 2FA, and never share your password with anyone. If you notice any suspicious activity, contact support immediately.
Vivo500's services are intended solely for users aged 18 and above. We do not knowingly collect any information from minors.
If a parent or guardian believes their child (under 18) has created an account on vivo500, please contact support@vivo500.best immediately. Any such account will be closed without delay and all collected data will be permanently deleted.
Age is verified during the KYC process. If an account is suspected to belong to a minor, it is suspended immediately.
Vivo500 may update this Privacy Policy in response to changes in technology, law, or business operations. When changes are made:
For any questions or concerns regarding this Privacy Policy, please contact us:
Not just words — these six measures are how vivo500 ensures your data stays protected.
Bank-grade 256-bit SSL encryption covers every data exchange. Whether you're logging in or making a withdrawal — everything is encrypted.
Vivo500 never sells your data to advertisers. Monetising your personal information is not our business.
Your submitted NID and selfie are stored on encrypted servers. Staff cannot view them directly — they are used solely for the verification process.
You have the right to view, correct, delete, or download your data — and you can do so at any time through our support team.
Data is automatically deleted after a set retention period. Holding on to unnecessary data goes against vivo500's policy.
No hidden terms buried in fine print. What happens to your data is written here in plain language — read it and judge for yourself.
When opening an account on a betting platform — especially one that requires your NID — security is naturally your biggest concern. At vivo500, we understand that completely, and we believe in addressing it openly.
Does sharing your NID put you at risk? Not if the platform protects it properly. At vivo500, your NID image is stored in an encrypted format on a secure server. No staff member can view it directly — it is processed only by an automated verification system. Once verification is complete, you are notified and the original image is no longer held in the general database.
Another common concern is whether vivo500 will call or spam you using your mobile number. The answer is no. Your mobile number is used only to send OTPs, confirm transactions, and reach you in genuine emergencies. vivo500 will never send promotional SMS messages or make promotional calls without your consent.
Many users are also hesitant about providing their bKash or Nagad number. Here's what you need to understand — vivo500 only knows your mobile banking number; it has no access to your PIN or your account directly. Every payment is approved by you personally through the bKash or Nagad app at the time of each transaction — vivo500 cannot deduct any funds on its own.
Always remember — no vivo500 employee will ever ask for your password, OTP, or bKash PIN over the phone or in chat. If anyone contacts you claiming to be from vivo500 and asks for this kind of information, it is a scam — report it to support immediately.
Vivo500 believes that when users know exactly where their data goes and how it is protected, they can use the platform with much greater confidence. That is why this page is written in plain, straightforward language — there is nothing to hide.
Your personal information is always safe at vivo500. Now that you know our Privacy Policy, open an account with confidence and claim a 100% bonus on your first deposit.
For users 18 and older. Please gamble responsibly. Betting carries financial risk.